Technology Services

All Systems Operational

Academic Instructional Applications Operational
Clever Apps Dashboard Operational
Clever Google Classroom Operational
Clever District Administration Dashboard Operational
Clever Infinite Campus Operational
Clever Single Sign-On Operational
DRC Insight - Testing ? Operational
EdPuzzle Operational
GoGuardian Operational
Screencastify Operational
Pear Deck Operational
WeVideo Operational
Google Workspace Applications Operational
Google Apps Calendar Operational
Google Apps Google Meet Operational
Google Apps Admin Console Operational
Google Apps Classic Hangouts Operational
Google Apps Docs Operational
Google Apps Classroom Operational
Google Apps Drive Operational
Google Apps Gmail Operational
Google Chrome OS Operational
Enterprise Business Applications Operational
District Website - www.northwestschools.net Operational
FMX Ticketing System Operational
Infinite Campus Operational
IP Phone System - VoIP Operational
SISFin Operational
Skyward Finance Operational
WillSub Operational
Infrastructure Systems and Services Operational
Campus Network Services Operational
Data Center Services Operational
Firewall Services Operational
Fiber Network Connectivity (WAN) Operational
Internet Filtering Services Operational
Internet Service Provider - AT&T Operational
Wireless Network Services - WiFi Operational
ExacqVision - IP Cameras Operational
Print Services Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

House Springs Elementary School - Network Switch Replacement Dec 29, 2025 08:00 - Dec 30, 2025 16:00 CST

Update - We have change the date of House Springs Elementary School switch replacement to Monday, December 29, 2025.
Jul 10, 2025 - 08:26 CST
Scheduled - This is to inform you that the Technology Department will be replacing network switches at House Springs Elementary School staring Monday, December 29, 2025.

All network services will be unavailable during the maintenance window.

. Access to Internet Resources
. Telephone System
. Wireless Services
. Print Services
Dec 29, 2025 - 18:12 CST
Nov 8, 2025

No incidents reported today.

Nov 7, 2025

No incidents reported.

Nov 6, 2025
NHS - WAN Outage
Resolved - Issue has been identified. NHS is back online.
Nov 6, 12:21 CST
Investigating - Northwest HS is experiencing a connectivity outage. We are investigating the issue.
Nov 6, 10:13 CST
Nov 5, 2025
NHS & NAC Switch Upgrade
Completed - The scheduled maintenance has been completed.
Nov 5, 21:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 5, 19:00 CST
Scheduled - This is to inform you that Technology will be upgrading the switch software at NHS and NAC. The maintenace window will start at 7 PM on Wednesday, November 5, 2025. All services at those campuses will become offline. The maintenance window will be 2 hrs.
Nov 3, 09:11 CST
Nov 4, 2025
Windows Mobile Devices - Wireless Connectivity
Resolved - This issue has been resolved. Windows laptops can now connect to NWSD-NET.
Nov 4, 09:57 CST
Investigating - This is to inform you that we are experiencing an issue with Windows laptops connecting to NWSD-NET. CB and Apple devices are working normally. We will provide updates as soon as available.
Nov 4, 09:00 CST
Nov 3, 2025

No incidents reported.

Nov 2, 2025

No incidents reported.

Nov 1, 2025

No incidents reported.

Oct 31, 2025

No incidents reported.

Oct 30, 2025

No incidents reported.

Oct 29, 2025

No incidents reported.

Oct 28, 2025

No incidents reported.

Oct 27, 2025
Northwest HS - Network Outage
Resolved - This incident has been resolved.
Oct 27, 10:32 CST
Update - We are continuing to monitor for any further issues.
Oct 23, 12:25 CST
Monitoring - Northwest HS is back online. We will continue to monitor the connection.
Oct 23, 12:24 CST
Investigating - Northwest HS is curretnly experiencing a network outage.
Oct 23, 09:19 CST
House Springs ES - Exterior Cameras
Resolved - This incident has been resolved.
Oct 27, 10:32 CST
Update - A temporary fix is in place.
Oct 27, 10:32 CST
Identified - The exterior cameras at House Springs ES are currently offline. We are working with our vendor to resolve the issue.
Oct 17, 09:56 CST
Oct 26, 2025

No incidents reported.

Oct 25, 2025

No incidents reported.

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